Mederm Esthetics Clinic Policy

 

 

 Cancellation Policy And Fees

  • Your skin treatments are reserved especially for you. We value and thank you for your business, and ask that you respect the scheduling policies put forth at Mederm Esthetics Laser Clinic. 
  • Should you need to cancel or reschedule, please notify us at least 24 hours in advance.
  • When you schedule your appointment with us you are agreeing to our policies put in place.  
  • All booked appointments will receive a confirmation by phone/text/or email within 24-48 hours of your scheduled appointment. 
  • If we do not receive a confirmation within 24 hours, our staff has the right to terminate the appointment in order to accommodate clients on our waiting list. 
  •  A fee of $50.00 will apply to any no-shows or last-minute cancellations. Cancellations with less than 24 hours notice will be subject to a fee in the amount of $100.00 for treatments that are an hour or more in duration.
  • We accept Visa, MasterCard, American Express, Cash, Debit and Mederm Gift Cards.

 

Bookings

All new clients requiring an appointment for a consultation or treatment; we require a valid credit card or email transfer in the amount of $50.00 prior to the day of booking.  This will ensure that your appointment is confirmed, and secured.  The booking fee will be applied towards any skincare product or treatment of your choice. 

Refunds On Products Or Services 

  • Returns will be honoured on sealed/ unused merchandise in the original condition, and packaging within 14 days of purchase.  Store credit will be applied.  Returns or exchanges are subject to the discretion of the management. 
  • No refunds will be made for services that have already been utilized. 
  • If you have purchased a service and decided not to go ahead. A credit will be issued towards your account. No refunds or cash will be honoured.

BOOK AN APPOINTMENT TODAY!!!

Welcome to Mederm Esthetics & Laser

Your Full-service Esthetics and Laser

*Disclaimer: Please be advised that individual results vary for each client.